Terms of service
Terms of Service
Last updated: January 2026
Welcome to Ray Fune Trading Limited (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your access to and use of our website, as well as all inquiries, quotations, orders, purchases, and business transactions with us.
By accessing our website, requesting information, placing an order, or engaging in any transaction, you agree to be bound by these Terms, along with our Privacy Policy, Return and Refund Policy, Shipping Policy, and any specific terms in our quotations, proforma invoices, or sales contracts.
1. Use of Website and Information
Our website provides general information about our products and services. All content is for informational purposes only and does not constitute an offer to sell unless explicitly stated in a formal quotation.
You may not use our website or services for any unlawful purpose or in violation of any applicable laws.
2. Orders and Contract Formation
Orders are placed via email, written confirmation, or other agreed methods. A binding contract forms only upon our issuance of a written order confirmation or proforma invoice acceptance.
- All orders are subject to product availability, credit approval (where applicable), and these Terms.
- We reserve the right to reject or cancel any order at our discretion, including due to pricing errors or stock issues.
- Specific terms (pricing, quantity, delivery, payment) in our quotation or contract prevail over these general Terms if in conflict.
3. Pricing and Payment
Prices are quoted in the currency specified (usually USD or HKD) and are exclusive of taxes, duties, shipping, insurance, and customs fees unless stated otherwise.
- Payment terms (e.g., 30% deposit, balance before shipment) are specified in the quotation or contract.
- Payments must be made via bank transfer or other approved methods. Late payments may incur interest at 1.5% per month or the maximum allowed by law.
- All payments are non-refundable except as provided in our Return and Refund Policy.
4. Delivery, Shipping, and Risk of Loss
Delivery terms follow the Incoterms® specified in the contract (default: EXW Hong Kong unless otherwise agreed).
Risk of loss passes to you per the applicable Incoterms. See our Shipping Policy for details on methods, timelines, responsibilities, and tracking.
5. Returns, Refunds, and Quality
Returns and refunds are governed by our Return and Refund Policy. We warrant products against manufacturing defects as per industry standards, but provide no other warranties (express or implied) unless stated in writing.
6. Limitation of Liability
To the maximum extent permitted by law, our total liability (whether in contract, tort, or otherwise) shall not exceed the price paid for the specific goods or services giving rise to the claim.
We shall not be liable for any indirect, consequential, incidental, special, or punitive damages, including loss of profits, business interruption, or data loss.
7. Force Majeure
We are not liable for delays or failure to perform due to events beyond our reasonable control, including natural disasters, strikes, war, pandemics, government actions, port congestion, or supply chain disruptions.
8. Intellectual Property
All content on our website (text, images, logos) is our property or licensed to us. You may not reproduce, modify, or use it commercially without written permission.
9. Governing Law and Dispute Resolution
These Terms and any related transactions are governed by the laws of the Hong Kong Special Administrative Region, without regard to conflict of laws principles.
Any disputes arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of Hong Kong.
10. Changes to Terms
We may update these Terms from time to time. Continued use of our services or placement of orders after changes constitutes acceptance of the updated Terms.
Contact Us
If you have questions about these Terms, please contact:
Email: salomebrooke90@gmail.com
Address:
RM 12, 6/F, THE CLOUD
111 Tung Chau Street
Tai Kok Tsui, Kowloon
Hong Kong
Thank you for choosing Ray Fune Trading Limited. We are committed to fair, transparent, and reliable international trade partnerships.